Duration: 1 hour
Customers come from all walks of life, from various cultures with various customs, they may be young or old, rich or poor (and anywhere in between). They may work as tradespeople or labourers or have a professional background as a teacher or doctor or be a company director. If you want to know the basic steps in sales, this course is perfect for you!
Please note: Course notes are provided in PDF format for your convenience and can be downloaded to print or view on your device.