Duration: 4 hours

Outline the uses of financial information; accounting standards and conventions and the basic functions of bookkeeping for service businesses.
Duration: 1.5 hours

Learn how to use balance sheets; understand their function; how to track business performance; balance sheet allocations.
Duration: 1.5 hours

In this course you will learn what an accounting system is and how to understand the correct flow of information within it. You'll also learn about valid business documents are, how to design a system that suits the needs of a business, and types of journals used.
Duration: 2 hours

Formulate procedures for the setting up of a double-entry bookkeeping system.
Duration: 2.5 hours

By the end of this course, you should be able to outline the functions and specific uses of ‘special journals’.
Duration: 2.5 hours

Outline methods used to set up credit sales journal and credit purchases journals.
Duration: 2 hours

In this course you will learn how to design a general journal and its different uses.
Duration: 1.5 hours

Learn how to close ledger accounts at the end of an accounting period.
Duration: 2 hours

Learn about profit and loss statement preparation methods.
Duration: 2 hours

Outline the use of appropriate methods for the depreciation of non-current assets.
Duration: 3 hours

Outline the fundamentals of cash and accrual accounting, the ‘matching process’, and the need for balance day adjustments.
Duration: 2.5 hours

By the end of the course, you will be able to describe the cash cycle, the importance of cash control and its various methods including petty cash systems and bank reconciliation processes.
Duration: 1 hour

Outline of the nature of trading businesses and their bookkeeping requirements. Review bookkeeping procedures.
Duration: 2.5 hours

In this course, you will learn how to select the best bookkeeping process that suits your business needs; the advantages and disadvantages of each one of them; identify business requirements; how to gather financial information; cash and accrual accounting; how to calculate the percentage rate of depreciation; stock methods; effective ways of keeping track of assets, and more.
Duration: 4.5 hours

Describe cash flow management and cash flow margin and returns on investment, business finance methods, how to manage bad debts and accounts payable procedures.
Duration: 2.5 hours

Describe the nature of stock and the periodic system used to record inventory.
Duration: 2 hours

Outline the perpetual or continuous system of inventory recording the pros and cons and stock recording methods. Outline methods used to value stock for this system.
Duration: 1.5 hours

Outline various control accounts and their use.
Duration: 2.5 hours

In this course you will learn the different types of budget; inter-relationships between them; a detailed case study on cash budget; safety margins; profitability; how to measure it; gross and net profits; ratios; budgeted balance sheets.
Duration: 3 hours

Learn about methods used in payroll systems and taxes applicable to payroll. Understand a range of taxes applicable to trading businesses.
Duration: 3.5 hours

Outline a range of techniques used to interpret and analyse the financial statements of a business in relation to its performance.
Duration: 3 hours

Learn how to identify the key elements and processes of a modern office.
Duration: 3.5 hours

Learn to identify communication systems used within a business and embed knowledge to help you improve communication within an office.
Duration: 2 hours

Confidently describe different interpersonal communication situations in the office, and ways to improve your communications with clients or customers, co-workers, and managers.
Duration: 3 hours

Learn about the main elements of business writing and how to apply core elements to any written letters or other documents required in the workplace.
Duration: 3 hours

Identify the functions and basic procedures of common computer applications and common hardware used in offices.
Duration: 3.5 hours

Learn how to identify factors that influence the way that we organise office spaces and information.
Duration: 2.5 hours

Describe and implement ways to ensure or protect the health and safety of workers and others in the office environment.
Duration: 2 hours

Learn how the marketing process works, how to encourage connections and improve online sales, set up online accounts, how to develop a business plan and set up a marketing plan.
Duration: 3 hours

Determine what type of online content to create, how to create it and where to use it.
Duration: 2.5 hours

Describe methods to develop and sustain effective online blogs and newsletters.
Duration: 3 hours

Learn about the possibilities for marketing any type of product or service effectively on the internet; and become familiar with the channels that you can reach customers online.
Duration: 3.5 hours

You will learn how to identify, discuss and compare the more effective applications that used in social media.
Duration: 2 hours

Learn about the use of psychological theory as applied to internet marketing.
Duration: 3 hours

Learn how to determine an appropriate mix of online marketing techniques for a product or service, and how to properly utilise that web presence.
Duration: 2 hours

Develop an understanding of the nature and scope of financial management, and key terminology used. Learn how to improve your ability to manage money.
Duration: 3 hours

Discuss planning the management of financial resources.
Duration: 2 hours

Select and use banks more effectively.
Duration: 3-4 hours

Differentiate alternative sources of finance.
Duration: 2 hours

Determine appropriate and affordable purchasing.
Duration: 3 hours

Improve communication skills in order to more clearly interact with people providing financial services.
Duration: 4-5 hours

Compare investment options.
Duration: approx. 1 hour

Identify ways of reducing expenditure without seriously affecting outcomes.
Duration: 2 hours

Discuss personal financial risk management.
Duration: 2 hours

Describe the nature and scope of the investment market.
Duration: 45 min

In this course, you will learn the main advertising and marketing strategies and their effectiveness.
Duration: 1 hour

In this course, you will learn the basic market research techniques; how to gather data in order to understand consumer behaviour; the depth of knowledge required, budget and time constraints.
Duration: 1 hour

You will learn the foundation theories and principles which can be taken from the field of psychology and applied to marketing.
Duration: 1 hour

You will learn what marketing psychology is and how it is applied in business; job opportunities.
Duration: 45 min

In this course, you will learn some strategies to increase sales by simple changes in the physical environment; staff; online marketing and more.
Duration: 1 hour

Learn about the eight consumer needs, what consumers want, reference groups, the buying process, demographics, psychographics, other influences, branding and more.
Duration: 1.5 hours

You will learn how to implement strategies to deliver the goods properly.
Duration: 1.5 hours

Learn how to increase your visibility, account for trends, define your target market and market position, and more. Includes material on marketing and promotion.
Duration: 1.5 hours

Learn what makes a good salesperson; to identify the different types of customers and what strategies to use with each one of these groups.
Duration: 1 hour

You will be introduced to the first steps of market research, writing a business plan, and other basic ideas before starting your own business.
Duration: 2 hours

Learn how to get your timing right, keep cash flowing, manage money, and how to innovate in your service or product.
Duration: 3 hours

Learn strategies, mechanisms, and procedures to run your business. Includes material on compliance and quality systems; business control systems; benchmarking; staff and financial management; creating strategic plans; risk analysis, and more.
Duration: 2 hours

In this course, you will learn what options to consider when choosing what to sell; determine the scale of business; supply and demand analysis; business plan.
Duration: 1 hour

The world is changing at a rapid rate. To be successful in business it is important to adapt to change. Are you resilient? Can you cope with knockbacks and change and still be able to bounce back and go out there and sell your product or service plus explore new approaches and ideas? If you answered YES to both questions, this course is for you!
Duration: 3 hours
In this course you will understand what can go wrong in a business by recognising and dealing with potential problems, before they affect the health of your business.
Duration: 1.5 hours

Learn strategies to help energise, engage, and motivate your staff.
Duration: 2 hours

Learn how to review and revise your current financial strategy. Discover how to track down hidden costs, account for changes, review your cash cycle, and more.
Duration: 2.5 hours

Marketing has changed a lot over recent years. Learn how to review and revise your marketing strategy, assess your marketing mix, and more.
Duration: 2 hours

Learn how to review and revise your product and product strategy. Includes material on selecting a product range, product life cycle, analysing sales, and implementing feedback.
Duration: 2 hours

Learn how to effectively use business systems to improve your sales. Includes material on implementing sales funnels, setting sales targets, and keeping up momentum.
Duration: 30 min - 1 hour

Customers are far more informed today than they were in the past i.e. before google and social media aided them in finding information about almost anything and everything. Old school ways of trying to close a sale by overloading the customer with information, may not always work with modern, savvy shoppers as a result. Learn here about up-selling and add-ons products and when to use opened questions.
Duration: 1 hour

Conditions have to be suitable before a sale can take place. These conditions can be environmental, psychological or behavioural. For instance, a rushed, noisy atmosphere with a lot of distraction might be a good environment for a quick sale in a market place, but quite a bad environment for selling a piece of furniture or a pair of shoes or when demonstrating a product. In this course, you will learn strategies to gain customers attention.
Duration: 1 hour

Selling is one thing, but inspiring a customer to come back and buy again is something else. A new customer is great but a regular customer is gold and needs to be looked after. The most important aspects of gaining and keeping customers has already been discussed: a friendly manner, interest in your customers’ needs, knowledge of plants and products and making sure that the customer leaves with a plant or product that is right for them and their purpose. In this course, you will learn quickly the basic steps to improve sales and how to maintain customers coming back to your business.
Duration: 1 hour

Once a salesperson assists a customer in realizing they have a need for the product - as long as the product is suitable, it will sell itself. The role of the salesperson in encouraging a purchase is to help the customer make their own discovery. Learn more about sales with this course!
Duration: 1 hour

First impressions count! The first impression a customer has of a sales person will shape their attitude towards not only the sales person - but also of the business in general. A great first impression is the key to making sales and establishing and maintaining a thriving business.
Duration: 1 hour

If you are to sell something properly, you must know what you are selling, both its strengths and weaknesses. Only then are you prepared to answer the full range of questions that are likely to be thrown at you by a prospective customer. This product knowledge not only makes you a more effective salesperson; it will add to your credibility as an expert, allow you to consider options in a more informed manner, and will allow you to use your knowledge to direct your sales toward individual needs, attitudes, and interests.
Duration: 1 hour

Customers come from all walks of life, from various cultures with various customs, they may be young or old, rich or poor (and anywhere in between). They may work as tradespeople or labourers or have a professional background as a teacher or doctor or be a company director. If you want to know the basic steps in sales, this course is perfect for you!
Duration: 30 min -1 hour

Some business people still take an entirely self-centred approach to sales and believe that good business means meeting their own needs. Learn more about the foundations of the ethical selling process.
Course Duration: 1 hour

Small and large homes can require cleaners to work professionally. Some large homes and estates, may have a live in housekeepers who carry out a variety of tasks and responsibilities for the home's owner. To start working in a business like this, you need to have an eye for detail and a good level of physical fitness. To worker in larger homes or for affluent people or families, it is normal to develop professional relationships with people,in some cases you may regard them as your employer. In freelance or self-employed situations, developing long term working relationships with people is highly regarded.